Walls

Almost all issues can be prevented with correct spacing, correct fastening, and proper moisture management.

Select Your panel Issue

  • Surface Flaking

    Look for and investigate installation issues, including:

    1. Was there excessive exposure to the elements? Some indications are minor surface flaking, weathered appearance and stains around fasteners.
    2. Was there improper storage and handling of panels?
    3. Minor surface flaking could be caused by exposure to moisture and is a cosmetic issue and not a structural one. Minor surface flaking is not covered by the warranties.
    4. Severe surface flaking on one or more panels could indicate other issues so please notify us.

    How would you like to proceed?

  • Deflection/Buckling

    Look for and investigate installation issues, including:

    1. Were panels butted tight, therefore not allowing the required 1/8” spacing?
    2. Is the fastener schedule properly followed? Check spacing, corners, edge distance, over-driven and under-driven fasteners, or shiners (as all of these will reduce holding power).
    3. Are studs and/or walls properly aligned, straight and square?
    4. Was there excessive exposure to the elements? Some indications are minor surface flaking, weathered appearance and stains around fasteners.
    5. Was there improper storage and handling of panels?
    6. Was blown wet cellulose insulation allowed to dry properly? Trapped moisture in the cavity can cause deflection and buckling.

    How would you like to proceed?

  • Other

    If your concern is not listed on the previous screen, please proceed to notify Norbord and ensure that you fill in the comments area of the form with your concern.

    How would you like to proceed?